Comal Carts respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, request information, schedule service, book a rental, purchase products, or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Phone number
- Email address
- Mailing or billing address
- Rental, service, or purchase details
- Vehicle or golf cart information
- Payment-related information
- Any information submitted through contact forms, quote forms, service requests, rental requests, or other website forms
We may also collect basic website usage information, such as browser type, device information, pages visited, and general website activity, to help us improve our website and customer experience.
How We Collect Information
We collect information when you:
- Fill out a form on our website
- Request a quote or out-the-door price
- Contact us by phone, email, text message, or website form
- Schedule a service appointment or test ride
- Book or inquire about a rental
- Purchase products or services
- Subscribe to communications from Comal Carts
- Interact with our website or online services
How We Use Your Information
Comal Carts may use your information to:
- Respond to your questions or requests
- Provide quotes, rental information, sales information, service updates, or appointment details
- Process rentals, purchases, service requests, or other customer transactions
- Send order, booking, service, or account-related updates
- Send promotional or marketing communications if you have opted in
- Improve our website, services, customer support, and business operations
- Comply with legal, regulatory, or business obligations
SMS/Text Messaging Privacy
By providing your mobile phone number and opting in, you agree to receive text messages from Comal Carts. These messages may include appointment updates, rental information, service updates, customer support messages, booking reminders, account notifications, and promotional or marketing messages when applicable.
Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe from text messages. Reply HELP for help or contact us at matt@comalcarts.com or 830-606-4321.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
Comal Carts does not sell, rent, or trade your personal information.
We may share information only when necessary to operate our business, provide services, process transactions, comply with the law, or protect our rights. This may include sharing limited information with trusted service providers such as payment processors, website hosting providers, customer communication platforms, scheduling tools, or other vendors that help us provide our services.
These service providers are only permitted to use information as needed to perform services on our behalf and are not authorized to use your information for their own marketing purposes.
We may also disclose information if required by law, regulation, legal process, or government request.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve website functionality, analyze website traffic, and enhance the user experience. You may adjust your browser settings to refuse cookies, but some website features may not function properly as a result.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no website, internet transmission, or electronic storage method is completely secure, and we cannot guarantee absolute security.
Your Choices
You may choose not to provide certain personal information, but this may limit our ability to provide services, respond to requests, or complete transactions.
You may opt out of marketing emails by following the unsubscribe instructions included in those emails.
You may opt out of text messages at any time by replying STOP to any text message from Comal Carts.
Links to Other Websites
Our website may contain links to third-party websites. Comal Carts is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Updates to This Privacy Policy
Comal Carts may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of our website or services after updates are posted means you accept the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Comal Carts
22115 Old Nacogdoches Rd
New Braunfels, TX 78132
Phone: 830-606-4321
Email: matt@comalcarts.com
Website: https://www.comalcarts.com/
SMS Privacy Policy
We collect your phone number when you opt in to receive SMS communications from our services. This information is used solely for sending messages related to booking confirmations, rental updates, and customer support.
SMS consent will not be shared with third parties for marketing purposes.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact customer support.